More than 10 percent of the appointments at the clinic from Sept. 1 to Feb. 28 took at least 31 days to schedule, missing the Department of Veterans Affairs’ timeliness goal. That was the highest in the state and the 12th-worst out of 940 veterans outpatient clinics and hospitals reviewed nationwide. ...The Gazette talked to 39-year-old Air Force veteran Ken Ulin, who said he had experienced such a hard time obtaining medical help he "tried to overdose right in front of my psychiatrist at the VA," the paper quoted him as saying. "That didn't work out well. But I wanted to get their attention."
“It’s a chaotic mess,” said 69-year-old Kenneth Thibodeau of Colorado Springs, a Vietnam-era veteran who gets VA treatment for diabetes, blindness and an amputated leg.
He said he likes the care he gets from the VA – when he can get it.
“I think the scheduling part of it is the biggest problem right now,” said Thibodeau, deputy chaplain for the Colorado American Legion. “When I make an appointment or something, I get a phone call the day before saying they have to reschedule, and you don’t get a reason.”