Today, the Colorado Springs Police Department released recordings of the two best things to cross my desk all day: Recordings of emergency calls placed for less than ... pressing ... reasons. These are on top of a bevy of other contacts, says the department.
"This month alone [October 1 – 21] our Communications Center received 3,207 cell phone hang ups," reads a release. "This means, a person hung up before the call even rang into our center or before someone answered it. A call-taker is required to locate the number of that missed call and call the person back to see if there was an emergency. This is a time consuming effort.
"During this same time period, 1,786 unintended 'pocket' calls or open-line calls were received. Again, we have to call back every cell phone to determine if that person had an emergency or if it was an accidental call. ...
"Please, if you accidentally call 9-1-1, do not hang up. Stay on the line and let the operator know it was an accident."