by Pam Zubeck
While most people don't think of Colorado Springs as the most diverse community in the nation, it's been chosen by a Santa Barbara, Calif.-based company as a site to provide bilingual customer service jobs.
Granada Corp., which provides outsourced customer support services, plans to hire 20 bilingual claims customer service positions in March and 10 sales jobs in January.
Here's the company's press release:
Granada Corp will be hosting a job fair in Colorado Springs on December 7th from 11am-3pm at the Pikes Peak Workforce Center at 2306 East Pikes Peak Avenue.
The company is recruiting jobs for two areas:
— Claims Customer Service Bilingual. Granada is recruiting for 20 positions in March and expects to grow
this wireless industry client to requiring more than 80 positions by the end of 2011.
— Insurance Telephone Sales Bilingual. Granada is recruiting for ten positions to be filled in January and has a preference for CSRs that have a property and casualty license. The company expects to grow this auto insurance client to requiring more than 30 positions by the end of 2011.
“From the outset, we were attracted to Colorado Springs’ vibrant Hispanic American population. Research shows that the city is home to over 50,000 Hispanic Americans,” stated Kit Cooper, chief executive officer of Granada Corporation. “We quickly learned that the Colorado Springs workforce also has very high education levels. We also believe that significant demand exists for customer service jobs that allow people the convenience, work/life balance and cost savings of working out of their homes. We offer competitive fixed income with consistent schedules.”
Mike Kazmierski, EDC President and CEO, remarked, "We are excited about these new jobs for our bilingual workforce. Every new job in our community helps to improve our economic landscape and improve some family's quality of life. We welcome Granada Corporation to our community and will work with them to ensure a smooth transition."
For those interested in learning more about the company and the job requirements, they can visit www.granadacorporation.com and/or www.granadacareers.com.
About Granada Corporation
Granada Corporation is a leading provider of outsourced customer support for companies serving the Hispanic market. Granada localizes all areas of its operations to ensure its clients have the most effective Hispanic customer support infrastructure possible. The results are improved conversion rates, better customer satisfaction scores, greater call productivity and significantly higher retention rates. Our leadership position in the Hispanic market is supported by a Board of Advisors, which includes such well respected entrepreneurs and community leaders as Moctesuma Esparza, Fernando Espuelas and Jorge Castro. The company is based in Santa Barbara, California.